Effective Date: August 15, 2025
Welcome to Apex Health Advocates (“Apex,” “we,” “our,” or “us”). By accessing or using our website, services, or resources (collectively, the “Services”), you agree to the following Terms of Service (“Terms”). Please read them carefully.
Apex Health Advocates provides concierge health advocacy services, including but not limited to:
Education and guidance on healthcare options.
Assistance with care coordination and transitions.
Access to digital resources such as checklists, guides, and planning tools.
Scheduling consultations through third-party platforms (e.g., Calendly).
Important: Apex does not provide medical care, diagnosis, or treatment. We are not a healthcare provider. All medical decisions should be made in consultation with licensed medical professionals.
You must be at least 18 years old to use our Services. By using the Services, you represent that you are legally capable of entering into a binding contract.
Certain Services may require payment. Payments are processed securely by third-party providers such as Stripe.
All fees are due at the time of purchase unless otherwise stated.
Refunds, if applicable, will be handled in accordance with our posted refund policy or agreed terms at the time of purchase.
By using our Services, you agree that you will not:
Use the Services for unlawful purposes.
Share false, misleading, or incomplete information.
Interfere with the operation of our Site or Services.
Copy, distribute, or misuse our resources without permission.
We reserve the right to suspend or terminate your access if you violate these Terms.
Some Services may require you to provide your contact information (e.g., name, email, phone).
You agree to provide accurate information and update it as needed.
By providing your email or phone number, you consent to receive communications related to your Services (including scheduling, resources, or newsletters). You can unsubscribe from marketing communications at any time.
We use trusted third-party platforms to deliver our Services, including:
Podia (content hosting and resource library)
HubSpot (CRM and newsletters)
Calendly (scheduling)
Stripe (payment processing)
Zapier (automation)
Twilio (SMS notifications)
Each third-party service is governed by its own terms and policies. Apex is not responsible for the actions or failures of these providers.
All materials provided by Apex, including logos, guides, checklists, and digital content, are the property of Apex Health Advocates and protected under intellectual property laws. You may not copy, distribute, or reuse our content without prior written consent.
To the fullest extent permitted by law:
Apex is not liable for decisions you make based on our Services.
We are not responsible for delays, errors, or damages resulting from third-party services.
Our liability, if any, will not exceed the amount paid by you for the specific Service in question.
You agree to indemnify and hold harmless Apex Health Advocates and its representatives from any claims, damages, or expenses arising out of your use of the Services or violation of these Terms.
We may update these Terms from time to time. Updates will be posted on this page with a revised “Effective Date.” Continued use of the Services after updates means you accept the revised Terms.
These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions.
If you have questions about these Terms, please contact us:
Apex Health Advocates
Carlsbad, CA
📧 apexhealthadvocates@gmail.com
📞 (619) 316-6869