Effective Date: August 15 2025
At Apex Health Advocates (“Apex,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website (the “Site”), interact with our digital services, or engage with us as a client.
We may collect the following types of information:
Information you provide directly
Name, email address, and phone number (e.g., when signing up for resources, scheduling a consultation, or subscribing to a newsletter).
Personal details you choose to share when completing forms, surveys, or intake checklists.
Payment information (processed securely through third-party providers such as Stripe; we do not store your credit card details).
Information collected automatically
IP address, browser type, and device identifiers.
Usage data such as pages viewed, time spent, and links clicked.
Cookies and similar technologies (see Section 6 below).
Information from third parties
If you interact with Apex through platforms such as Podia, HubSpot, Calendly, or Twilio, we may receive basic information (such as your name, email, and appointment details) to provide you with services.
We use your information to:
Provide concierge health advocacy services.
Respond to inquiries and schedule consultations.
Deliver digital products (e.g., guides, checklists, newsletters).
Process payments securely.
Send relevant updates, newsletters, and marketing communications (you may opt out at any time).
Improve our Site, services, and client experience.
Comply with legal obligations.
We do not sell your personal information. We may share data only in the following circumstances:
Service providers: with trusted partners such as Podia (hosting), HubSpot (CRM), Stripe (payment processing), Calendly (scheduling), Zapier (integrations), and Twilio (SMS notifications) to operate our business.
Legal compliance: if required to do so by law or in response to valid legal requests.
Business operations: in the event of a merger, acquisition, or transfer of assets, your information may be transferred as part of the business.
We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
We use reasonable technical and organizational measures to protect your personal information. However, no system is 100% secure. Please use discretion when sharing sensitive information online.
Our Site may use cookies, web beacons, and similar technologies to improve functionality, analyze traffic, and personalize content. You can adjust your browser settings to refuse cookies, though some features of the Site may not function properly.
Depending on your location, you may have rights to:
Access, correct, or delete your personal data.
Opt out of marketing communications.
Restrict or object to certain types of processing.
Request data portability.
If you are a resident of the European Union, United Kingdom, or California, additional rights under the GDPR or CCPAmay apply. Please contact us for details.
Apex Health Advocates does not knowingly collect personal information from children under the age of 16. If we learn that we have done so, we will delete the information promptly.
If you access our Site from outside the United States, please note that your data may be transferred to and stored on U.S. servers.
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Effective Date.”
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Apex Health Advocates
Carlsbad, CA
📧 apexhealthadvocates@gmail.com
📞 (619) 316-6869